Case Studies
Engineering & Infrastructure · India
Larsen & Toubro
AI and workflow automation across Finance, HR and ERP at India's largest engineering conglomerate.
Bespoke AI training and workflow-automation design for Finance, HR and ERP teams at India's largest engineering and infrastructure group.
5–10
implementable AI use cases identified per function
1 week
from workshop to live, ROI-positive use case
3
functions covered — Finance, HR and ERP
Challenge
The starting point.
As India's largest engineering conglomerate, L&T operates across dozens of business units with high transaction volumes flowing through SAP. Finance, HR and shared-services teams needed a practical way to apply Generative AI and RPA to invoice processing, employee-lifecycle workflows and SAP-embedded analytics — moving from awareness to implementable use cases without disrupting existing control frameworks.
Approach
How the engagement was structured.
- Delivered a bespoke corporate AI programme mapped to L&T's own Finance, HR and ERP workflows.
- Ran hands-on labs on Generative AI and RPA tools, using anonymised client data patterns.
- Identified 5–10 implementable AI use cases per function, spanning invoice processing, employee-lifecycle automation and SAP-embedded analytics.
- Produced a follow-up implementation roadmap so teams could move from workshop to production without external dependency.
Outcome
What changed.
- Finance, HR and ERP teams left the engagement with a concrete backlog of AI use cases tied to existing SAP workflows.
- Client teams moved from workshop to live, ROI-positive AI use cases in as little as one week after the engagement.
- Established a repeatable pattern for scaling AI adoption across additional business units.
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